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When we try to log in we get an error:
Unable to open ADO.Net database connection. Connection string xxxxx
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that the SQL server is configured to allow remote connections.
(provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)
Or an error:
Unable to login to database server; You may have the wrong database user (superoffice.config setting: crmxxx)
What does it mean and how to fix it?
This error comes up when the server name is unknown for the network where your local computer is. Most of the time this error is caused by incorrect information in the SuperOffice.ini or SuperOffice.config files. To fix it: